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Customer
Relations:
Customer Satisfaction
(click
to see sample)
A fast survey to
get opinions on a company and its products/services
Satisfaction
with Customer Service
Find out how your customer service department rates
with the public
Service
Evaluation
What are the opinions on a specific service currently
on the market
Marketing:
Advertising
Effectiveness
Determine how consumers feel about a specific advertisement
Awareness,
Attitudes & Usage
What are views about a brand and a specific product
within that brand
Concept
Test (Non-Packaged Good)
Determine consumer opinions and attitudes toward
a big-ticket product
Concept
Test (Service)
What are the views regarding the features and benefits
of a specific service
Concept
Test: Packaged Goods
A fast survey to determine opinions on a specific
packaged product
Concept
Test: Selecting A Name
Determine consumer opinions and attitudes toward
product names
Pricing
Survey
Determine how much consumers would pay for a specific
product/service
Product
Evaluation (Existing Product)
What are the opinions on a specific product currently
on the market
Product/Service
Design & Customer Requirements
What are opinions on ways to better design or improve
a product/service
Web-based
Companies:
Ecommerce
Site - Customer Service Evaluation
Find out how your site's customer service department
rates with the public
Web
Site Content Survey
Get specific user feedback on what users like most
(and least) on a site
Web
Site Visitor Profile
Determine who's visiting a site and a demographic
profile of users
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